Christopher’s Reason
Front Desk Receptionist
Staten Island, New York•Full-time
$18 - $20 hourly
$18 - $20 hourly
About the Job
Christopher's Reason is a busy outpatient facility specializing in substance use disorder treatment. We are a fully operating OASAS licensed clinic staffed with a full medical, clinical, and peer support team. We also have a Recovery Living Center on site that operates 24/7. Our mission is to provide compassionate and effective care to individuals seeking recovery. We are looking for a dedicated and organized Front Desk Receptionist to join our team and contribute to the support and recovery of individuals in need. The position is full-time, and salary is negotiable based on experience and qualifications. Please provide certificates and references along with your resume. Only serious inquiries need to be applied.
Job Responsibilities:
- Greet and welcome patients, visitors, and staff in a friendly and professional manner.
- Collect and verify patient identification and insurance cards upon arrival.
- Collect and document required copayments from patients upon arrival, in accordance with facility policies.
- Answer and direct phone calls, taking messages as needed.
- Schedule and manage appointments for clients and staff.
- Maintain and update patient records, ensuring confidentiality and accuracy.
- Assist with patient intake process.
- Handle administrative tasks such as filing, scanning, and photocopying documents.
- Ensure the front desk area is clean, organized, and presentable.
- Provide general information about the facility and its services to clients and visitors.
- Assist with other duties as assigned by management.
Experience and Qualifications:
- High School Diploma or Equivalency.
- Previous experience as a receptionist or in a customer service role, preferably in a healthcare setting.
- Strong organizational and multitasking skills.
- Excellent communication skills, both verbal and written.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle sensitive and confidential information with discretion.
- Strong interpersonal skills and the ability to work well with diverse populations.
- Bilingual abilities are a plus.